August 31, 2023
Dear Homeowner,
We hope this message finds you in good health and high spirits. As valued members of your vibrant community, we would like to take a moment to reinforce the significance of the partnership between the wonderful residents and the dedicated community management team.
Our Partnership is the Heart of Our Community:
We firmly believe that a strong community is built on collaboration, communication, and a shared sense of purpose. As we continue to grow and flourish, your active involvement remains instrumental in shaping the atmosphere, and overall experience within the community.
Your Voice, Our Inspiration:
We encourage you to reach out to us directly with your ideas, feedback, and concerns. Your insights are invaluable and help us tailor our efforts to meet the unique needs and aspirations of each member of our community. Whether you have suggestions for enhancing the common areas, concerns about maintenance, or ideas for community events, your voice matters.
Stay Informed with Our Weekly Newsletter:
We’re excited to announce that starting September 1st, we will be launching a weekly community update! This update will serve as a comprehensive update on all the exciting happenings within Silver Oaks. From upcoming events and projects to community spotlights and management insights, our update will provide you with a snapshot of the ongoing efforts that contribute to making our community truly exceptional.
How to Connect with Us:
Feel free to reach out to us at the following email addresses for any inquiries, suggestions, or concerns.
Management Team:
Community Manager – Millie Perez, millie.perez@fsresidential.com
Assistant Community Manager – Arshaylyn Johnson, arshaylyn.johnson@fsresidential.com
Senior Regional Director – Rhonda Shaw, rhonda.shaw@fsresidential.com
Helpful Contacts:
AR.SATX@FSResidential.com – New Accounts, Billing Statement requests, ClickPay Help, Request Late Fee Waiver, Lost / Misapplied Payment Research.
PaymentPlan.SATX@FSResidential.com – Past due accounts wanting to discuss/enter payment plan options.
Legal.SATX@FSResidential.com – Past due collection accounts with an Attorney’s office.
ResalesSATX@FSResidential.com – Upcoming home sales, ordering Resale / Refinance / Questionnaire Documents. Order documents here:
WelcomeLink https://secure.welcomelink.com/resale/index.cfm?mg=SAN
CAsatx@FSResidential.com – General HOA information, Reach your Community Manager, Respond to a Violation.
GatesSATX@FSResidential.com – Gates /Pool /Community Center, Remotes & Key Cards & Codes
ACCsatx@FSResidential.com – Submit an ACC application, Get ACC fees, Any Exterior changes to you home.
Remember, it’s our combined efforts that foster a sense of belonging and make Silver Oaks HOA a place you’ll be proud to call home. Together, we can continue to build a thriving, inclusive, and welcoming community.
Thank you for being an essential part of Silver Oaks HOA. We look forward to embarking on this exciting journey of growth, communication, and unity with each of you.
Sincerely,
Millie Perez
Property Manager
